What does Enterprise Mobility mean?

Enterprise Mobility (also known as business mobility) is the growing trend of businesses to offer remote working options, allow the use of personal laptops and mobile devices for business purposes, and make use of cloud technology for data access.

Why is myKase called an Enterprise Mobility Solution?

myKase enables the teams to do their jobs from anywhere using a variety of devices and applications. It is an integrated digital workspace from where you can run your operations, manage your projects and matters, and collaborate with the client from anywhere.

It gives you instant authorised access from any device, to assign and manage tasks, monitor workflow, documents, dates, notifications. Teams collaborate and communicate efficiently across locations, offices and time zones to manage projects, matters and transactions seamlessly.

Which Professionals can use myKase?

myKase platform can be used by any professional, whether you are handling transactions, advisory, consulting projects, dispute resolution, internal or external projects of any nature, litigation case or any kind of matter or project.

• 1.Lawyers can use it for Legal Practice management
• 2.Professionals can use it for Project management
• 3.Corporate can use it for Transaction and Matter management
• 4.Teams can use it to collaborate

What are the advantages of using Enterprise Mobility Solutions?

• 1.Centralized and accessible information and documents
• 2.Seamless collaboration
• 3.Effective communication
• 4.Paperless Workflow
• 5.Transparency across all users on the platform
• 6.Increase productivity
• 7.Reduce operational cost
• 8.Client Engagement
• 9.Enables faster reporting
• 10.Data security
• 11.Mobility
• 12.Anytime, anywhere access

What Features Should an Effective Enterprise Mobility Solution Offer?

Enterprise mobility (a.k.a business mobility) is the next revolutionary upcoming trend of businesses using cloud technology for data access and to offer remote working options. It allows the employees to work from anywhere and at any time, and connect irrespective of the time and zone differences allowing the use of personal laptops and mobile devices for business purposes.

Read more on features: https://mykase.manupatra.com/Enterprise

What is myKase?

myKase is a project & practice management software, developed by Manupatra, the leader in legal research in India since 2001. myKase helps professionals digitally manage and monitor their matters, projects, and workflows. It provides a unified single platform wherein multiple persons can collaborate on various day-to-day functions seamlessly.

My Operations and Practice is not big, will myKase be beneficial for me?

myKase helps manage and monitor operations and businesses of all sizes — from individual professionals to multi-office organizations across locations.

Do I need Matter Management Software to serve my clients better?

Clients are your firm’s most valuable assets, and keeping them satisfied should be your top priority. Matter management software gives access to a client portal available anytime, anywhere — setting you apart from competitors by offering your clients on-demand access to the services you provide through a professional, organized digital platform.

Who has developed myKase?

Building on over 20 years of expertise in delivering technology-driven legal solutions, Manupatra has conceived and developed myKase – An Enterprise Mobility Solution.

I am using other programs to manage tasks. Why should I consider myKase solution?

myKase is a unified platform — built to eliminate the need for multiple tools. It includes all essential features for matter, task, and document management, along with conflict check, limitation check, and more — all through a user-friendly interface.

I have been managing operations offline. Will we be able to induct myKase?

myKase is easy to learn and simple to use. The intuitive interface is easily adaptable, making it ideal for teams transitioning from offline to cloud-based workflows. The myKase support team ensures a smooth onboarding experience.

How does myKase deal with resistance to change?

myKase’s intuitive design ensures smooth adoption by your team — whether they’re using tech tools for the first time or migrating from another system. The myKase support team assists every step of the way to make the transition seamless.

Can I get a free trial of myKase?

Yes, there is a 7-day free trial of myKase available for new users. You can explore the platform and its features before deciding on a paid subscription.

What Features can I access during Free Trial Subscription?

During the trial period, you have access to all features included in the Enterprise Plan. This ensures you experience the complete myKase platform before purchasing.

Do I get support from myKase team during the Trial period?

Yes, you can contact our support team during the trial at contact@mykase.in. Support is available between 8:30 AM and 5:30 PM on weekdays.

How do I upgrade from a free trial to a paid subscription?

Inform your myKase representative about your intent to upgrade. They will help you select the best plan for your needs and guide you through the payment process. You can upgrade anytime by paying the pro-rata difference in the subscription fee.

What happens to my free trial account data after the trial period concludes?

myKase will automatically delete uploaded data/content on the 14th day from the start of your trial. However, you can download your data before that date or convert your account to a paid subscription to retain access.

How does the subscription of myKase work?

myKase is a SaaS-based product that offers Annual Subscriptions on a per-license basis. You can choose from three available plans:

1. 1.Starter
2. 2.Advance
3. 3.Enterprise

I have seen the demo of myKase — are all features included or are there extra components?

myKase offers three subscription plans to choose from:

1. 1.Starter
2. 2.Advance
3. 3.Enterprise

Click on each plan within the platform to explore the detailed features included under each option.

Can I access myKase on phone and laptop simultaneously?

Yes, you can access your myKase account on multiple devices simultaneously, including phones, tablets, and laptops.

Is training & support included in the subscription price?

Yes, initial online training and support are included with your subscription.
Additionally, on-premise training is provided for customers under the Enterprise Solution.

What are the types of tribunals being covered in myKase?

myKase currently covers a wide range of tribunals, including:

• 1.Appellate Tribunal for Electricity
• 2.Central Administrative Tribunal
• 3.Central Government Industrial Tribunal
• 4.Customs, Excise and Service Tax Appellate Tribunal
• 5.Debt Recovery Tribunal (DRT) / Debt Recovery Appellate Tribunal (DRAT)
• 6.Income Tax Appellate Tribunal
• 7.National Company Law Appellate Tribunal (NCLAT)
• 8.National Company Law Tribunal (NCLT)
• 9.National Consumer Disputes Redressal Commission (NCDRC)
• 10.Armed Forces Tribunal (AFT) — coming soon
• 11.National Green Tribunal (NGT) — coming soon

How do I get started with myKase?

To get started, sign up on www.mykase.in and share your username with contact@mykase.in for activation.

What happens if we do not renew? Who owns the data?

Ownership of all data remains with the client. myKase employees have no access to your information.

If you’ve opted for the cloud version, myKase retains your data for 3 months after the license expiry. During this period, you can download all your data (files, memos, contacts, tasks, etc.) through the export option.

How can I transition from one plan to another on myKase?

Please contact your Relationship Manager or email contact@mykase.in to request a plan transition.

Is there a binding lock-in period with myKase?

No, there is no binding lock-in period. However, if you cancel your subscription before it ends, the subscription amount for the remaining period will not be refunded.

How long is the data safe till after I stop my subscription?

myKase will retain your data securely for 3 months after expiry. You can download your data during this time.

For assistance, contact contact@mykase.in. Our team will provide the applicable fee details for helping with data export.

Do I have to pay per user / team member / client?

Yes, myKase follows a per-user subscription model. Each team member or client is considered a unique user, and you need to pay for every user accessing the platform.

We have over 100 users across cities — do you have an IP-based subscription?

Yes, myKase offers an IP-based subscription for large organizations. Please email contact@mykase.in for details and commercial terms.

What do you mean that there is anytime, anywhere access?

“Anytime, Anywhere Access” means you have a truly agile workspace. myKase brings your practice management to your devices, allowing you to log in from anywhere and stay updated with ongoing work while on the move.

Does myKase take care of confidentiality?

Yes, confidentiality is a top priority in myKase. Rights and access levels can be customized by the administrator to ensure proper control and segregation of information.

Different access levels exist for:

• 1.Admins
• 2.Partners
• 3.Users / Associates

I don't want my associates to see my clients, is that possible?

Yes, that’s possible. myKase allows granular control of client visibility.

• Admin has access to everything on myKase.
• Partners can access all information related to their team.
• Associates can view and edit only the clients they created, provided they have the rights to create, view, and edit clients.

My practice has offices at different geographical locations — how can my team share their documents?

myKase is a cloud-hosted solution accessible from anywhere. Teams in different offices or geographical locations can collaborate, share, and co-edit documents seamlessly through myKase.

Is there any limitation on the number of documents I can store or upload?

There is no limit to the number of documents you can upload or store on the cloud. Terms and Conditions apply.

Is there a limit to the file size that can be uploaded on myKase?

There is no strict file size limit. However, we recommend not uploading files larger than 5MB for faster performance. If your files are larger, consider splitting them for quicker uploads.

I have Legacy Data — how do I include that on myKase?

Data migration is available as a separate paid service. Please contact our support team at contact@mykase.in for assistance with legacy data import.

How much time will it take to upload/download files from myKase servers?

The upload or download time depends on your internet speed and the size of your files.

How much is the storage?

Each user gets 500GB of secure cloud storage space on myKase.

Is 500GB enough space for 1000 cases’ documents?

Yes, 500GB is generally more than sufficient for 1000 cases. However, it depends on the average size of uploaded files. If you need additional space, you can purchase more at ₹25 per GB.

I have 3000 cases, how can I add those cases to myKase?

Our team can help you import all your clients and cases into myKase. Contact support for migration options.

Is there any limit on the individual file size to upload in Document Management?

Yes, the maximum individual file size allowed for upload is 100MB.

Why should we look at Cloud based Platform?

• 1.Access to the application is easy — you just need an Internet connection. No download or installation required; you can work online anywhere, anytime 24/7.
• 2.No hardware or software to buy, install, maintain, or update — free yourself from complex system management.
• 3.We manage access to the application, including security, availability, and performance.
• 4.Start using the application immediately without a tedious implementation process.
• 5.Easily scalable — pay only for resources used, automatically adjusting up or down depending on usage.
• 6.No need to install any applications locally — most features run directly in a web browser.
• 7.Robust data backup and recovery ensure data safety.
• 8.Improved client experience and overall efficiency.

What are On-premise Solutions?

On-premise solutions (also known as legacy systems) are expensive and often difficult to manage:

• 1.Require extensive support and training hours
• 2.Cost thousands per licence
• 3.Are difficult to implement
• 4.Security updates are slow
• 5.Often unreliable and not glitch-free

We have our own private cloud; can myKase be hosted on the same?

Yes. myKase can be hosted on your private cloud. However, in this case, myKase will not be responsible for data security or protection.

What level and type of security does myKase ensure?

myKase ensures world-class security for your data through multiple layers of protection:

• Physical Security: myKase is hosted on Microsoft Azure, meaning your data resides in state-of-the-art data centers built and managed by Microsoft.
• Cyber Security: The cyber-protections in Microsoft Azure data centers — including firewalls, encryption, and filtering routers — are best-in-class and regularly updated.
• Geo-replication: To safeguard against rare and extreme disasters that could disable a data center, all data is replicated in another Azure data center in a completely different geographical region.
• Encryption: All data transmissions use 256-bit encryption, the same level of protection used by banks for sensitive financial information. Documents stored in the system are also encrypted for complete protection.

I have opted for myKase to be hosted on office server — what happens if the server crashes?

Unfortunately, myKase has no control over your internal server or its data integrity. We recommend implementing a robust data backup policy to mitigate data loss risks.

Alternatively, you can consider using our hybrid model of myKase (coming soon), which offers enhanced redundancy and protection.